500 Internal Server Error attempting to decommission site on StorageGRID

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Views:: 23

Visibility:: Public

Votes:: 0

Category:: storagegrid-webscale

Specialty:: sgrid

Last Updated:

Applies to

NetApp StorageGRID

Issue

When accessing the Decommission page, the following error is observed:

500: Internal Server Error Unable to find storage grades map for site "XXX1a"

An additional alert is observed attempting to create a storage pool on the same site:

Error TypeError:Cannot read properties of undefined (reading 'displayName')

/var/local/logs/nms.log records the following:

nms.latest.log:Mar12 17:32:40 adminnode NMS: |2025-03-12T17:32:40.972| INFO Assigning the selected storage grades to Storage Nodes nms.latest.log:Mar12 17:32:40 adminnode NMS: |2025-03-12T17:32:40.974| INFO No non-default storage grades to assign. nms.latest.log:Mar12 17:32:40 adminnode NMS: |2025-03-12T17:32:40.975| INFO Storage grade to Storage Node assignment complete nms.latest.log:Mar12 20:27:56 adminnode NMS: |2025-03-12T20:27:56.726| ERROR Failed to gather ILM information for site:XXX1a: Unable to find storage grades map for site "XXX1a" nms.latest.log:Mar12 20:27:56 adminnode NMS: |2025-03-12T20:27:56.726| ERROR Unable to find storage grades map for site"XXX1a" (RuntimeError)