Skip to main content
NetApp Knowledge Base

What network does StorageGRID use to transmit AutoSupport messages?

Last Updated:

Applies to

NetApp StorageGRID


  • StorageGRID utilized standard network routing techniques that are automatically generated for each individual node based on the following:
    • If no client network (eth2) is configured on the node, the Grid network (eth0) is the default route.
    • If client network (eth2) is configured, then it becomes the default route.
  • AutoSupport messages are transmitted from StorageGRID admin node using the standard routes explained above.

Additional Information

  • StorageGRID includes support to configure custom network routes (Subnets) if certain traffic needs to be routed using a specific network interface (admin, grid or client)
  • To add a route for the admin network so it can be the default interface trasmitting AutoSupport messages, use the change-ip tool.
    • Under option 3, you can add IP address ( and/or proxy server (optional)

Welcome to the StorageGRID IP Change Tool.

Selected nodes: all

1:   SELECT NODES to edit
2:   EDIT IP/mask, gateway and MTU
3:   EDIT admin network subnet lists
4:   EDIT grid network subnet list
5:   SHOW changes
6:   SHOW full configuration, with changes highlighted
7:   VALIDATE changes
8:   SAVE changes, so you can resume later
9:   CLEAR all changes, to start fresh
10:  APPLY changes to the grid
0:   Exit

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.