Skip to main content
NetApp Knowledge Base

StorageGRID reports External syslog server forwarding error due to bad certificate

  1. Last updated
  2. Save as PDF
Views:
8
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID
  • External syslog server using TLS certificates

Issue

  • StorageGRID UI reports External syslog server forwarding error on all nodes.
  • Additional alerts persists as a symptom of the audit logs not forwarding:
    • Logs being added to the on-disk memory queue
    • Audit logs being added to the in-memory queue
  • Admin node(s) may also report Unable to communicate with node with chunk service unresponsive.

externalsyslogerror.png

  • /var/local/log/miscd.log intermittently records failed connections for Bad Certificate.

[2025-12-23T18:21:54.185] syslMonCertExp-remoteSyslogServerA -   ERROR -- Failed to fetch server certificate from <external_syslog:Port> due to error: [SSL: SSLV3_ALERT_BAD_CERTIFICATE] sslv3 alert bad certificate (_ssl.c:992)

[2025-12-23T18:21:54.186] syslMonCertExp-remoteSyslogServerA -   ERROR -- Couldn't parse cert from <external_syslog:Port>: [SSL: SSLV3_ALERT_BAD_CERTIFICATE] sslv3 alert bad certificate (_ssl.c:992)

  • /var/local/log/miscd.log intermittently records successful connections with No Errors Detected.

[2025-12-23T21:02:40.650] syslMon -    INFO -- Updating connection state for remoteSyslogServerA[2025-12-23T21:02:40.650] syslMon -    INFO -- No error detected[2025-12-23T21:02:40.651] syslMon -    INFO -- Detected that forwarding is now working for remoteSyslogServerA

  • Sending Test messages from all nodes pass successfully.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.