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StorageGRID reports Alert Node network reception frame error

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Applies to

NetApp StorageGRID Appliances

Issue

  • StorageGRID reports one or more alerts:
    • Node network reception frame error

StorageGRID reports Alert Node network reception frame error

    • Node network connectivity error
    • Storage appliance link down on network port X

hicX: <NO-CARRIER,BROADCAST,MULTICAST,SLAVE,UP> mtu 9000 qdisc mq master bond0 state DOWN group default qlen 1000

  • StorageGRID reports one or more alarms:
    • NRER
    • NTER
  • StorageGRID Node Overview:

StorageGRID reports Alert Node network reception frame error

  • ethtool -S hicX | grep -i error reports error statistics, for example rx_crc_errors:
    •  rx_crc_errors: 102638016
  • May cause performance degradation

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