Skip to main content
NetApp Knowledge Base

StorageGRID detects SSTS with Volume(s) Unavailable due to I/O error on rangedb

  1. Last updated
  2. Save as PDF
Views:
284
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID

Issue

  • Storage node reporting LDR service in error sate and/or unable to communicate with node alert
  • SSTS with Volume(s) Unavailable and SHLH with Error alarms are detected

b9558db7-c63b-404e-aeb5-8fcac2b7515a.png

  • Input/output error can be found to the specific rangedb(s) by bycast-err.log

ERROR    0300 3898569ec7eba520 CRRM: Unexpected error on stat of /var/local/rangedb/A/p/1E/F7/00sHn5@7FeX0eLvIIKYD: 5, Input/output error

  • I/O error is returned by accessing the rangedb(s)

Example:

# cd /var/local/rangedb/A
# cat volID
cat: volID: Input/output error
#  ls -latr
ls: cannot open directory '.': Input/output error

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.