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StorageGRID SG5700 report "Unable to communicate with node" with status indicator HA

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storagegrid
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sgrid
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Applies to

  • StorageGRID SG5700
  • Cisco Nexus C93180YC-FX
  • Direct-Attach copper Cables

Issue

  • Storage node is reporting Unable to communicate with node with the Status Indicator HA (running) and E-Series backend reporting 99 (optimal).
  • Compute controller HIC port show No link lights.
  • Switch shows Port is down (notconnect)

Ethernet1/4 is down (notconnect)
admin state is up, Dedicated Interface

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