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StorageGRID High Java Heap Memory Usage - AutoSupport Message

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Applies to

NetApp StorageGRID

Event Summary

StorageGRID reports HighJavaHeapMemoryUsage indicating a high percentage of Java heap space is being used. If the Java heap becomes full, metadata services can become unavailable and client requests can fail.

Validate

  1. Review the ILM activity on the Dashboard. This alert might resolve on its own when the ILM workload decreases.
  2. Determine if there is another alert affecting this node. This alert might be resolved when you resolve the other alert

Resolution

Upgrade to the latest StorageGRID version as this resolves several issues related to high Java Heap Usage.

If the alert does not resolve on its own, refer to below knowledge base articles:

Additional Information

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.