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NetApp Knowledge Base

StorageGRID High Java Heap Memory Usage - AutoSupport Message

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storagegrid
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sgrid
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Applies to

NetApp StorageGRID

Event Summary

StorageGRID reports HighJavaHeapMemoryUsage indicating a high percentage of Java heap space is being used. If the Java heap becomes full, metadata services can become unavailable and client requests can fail.

Validate

  1. Review the ILM activity on the Dashboard. This alert might resolve on its own when the ILM workload decreases.
  2. Determine if there is another alert affecting this node. This alert might be resolved when you resolve the other alert

Resolution

Upgrade to the latest StorageGRID 11.5 or StorageGRID 11.6 version as this resolves several issues related to high Java Heap Usage.

If the alert does not resolve on its own, refer to below knowledge base articles:

Additional Information

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