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StorageGRID Appliance compute controller chassis reports temperature too high

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storagegrid-webscale
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sgrid
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Applies to

StorageGRID

Issue

  • A compute chassis temperature sensor is reporting higher then recommended operating conditions.
  • Alerts seen in StorageGRID GUI:
    • Appliance compute controller chassis temperature too high
    • The temperature of the compute controller in a StorageGRID appliance has exceeded a nominal threshold
  • BMC log reports constant:
    • 2bb3 | 05/31/2024 | 06:35:29 | Temperature #0x63 | Upper Non-critical going high | Asserted
    • 2bb4 | 05/31/2024 | 06:36:11 | Temperature #0x63 | Upper Non-critical going high | Deasserted
  • The sensor reporting the alert and temperature can be seen in: /base-os-logs/var/local/gemini-system-status/status.json

 "name": "Temp_Inlet",

      "type": "Temperature",

      "reading": "41.00",

      "units": "C",

      "event": "'At or Above (>=) Upper Non-Critical Threshold'"

"sensor": "Temperature Temp_Inlet",

      "event": "Upper Non-critical - going high",

      "details": "Reading = 41.00 C:Threshold = 41.00 C"

 

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