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SANtricity software is reporting Needs attention in StorageGRID Appliance

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Applies to

  • NetApp StorageGRID
  • NetApp E-Series/SANtricity OS

Issue

  • SANtricity software is reporting Needs attention for a component in a StorageGRID appliance that later self-resolves. 
stgnetapp.png
  • In E-Series ASUP > major-event-log.txt reports disconnect to DNS/NTP server: 

A:3/18/26, 9:11:10 PM (21:11:10) 2153 2289 The DNS/NTP configuration on this controller is either incorrect or all the NTP servers are unreachable over the network - Shelf 99, Bay A <--CRITICAL
A:3/18/26, 9:10:37 PM (21:10:37) 2152 2294 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay A

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