StorageGRID SNMP V3 traps not working but V1 is working

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Visibility:: Public

Votes:: 0

Category:: storagegrid-webscale

Specialty:: sgrid

Last Updated:

Applies to

Netapp StorageGRID
SNMP v3

Issue

When configuring SNMP V3 the system is sending the traps but it is not being detected on the other end. Check the sg-snmp-agent.log you see the traps being sent :

FO -- Starting updater NetAppSGAlarmCount [1.3.6.1.4.1.789.28669.1.2]

[2024-11-13T14:28:20.628] INFO -- Starting updater BycastStorageGridMIB [1.3.6.1.4.1.28669]

[2024-11-13T14:28:20.628] INFO -- Connecting to master agent

[2024-11-13T14:28:20.629] INFO -- ==== Open PDU ====

[2024-11-13T14:28:20.630] INFO -- ==== Ping PDU ====

[2024-11-13T14:28:20.631] INFO -- ==== Register PDU ====

[2024-11-13T14:28:20.631] INFO -- Registering: 1.3.6.1.4.1.789.28669.1.4

[2024-11-13T14:28:20.632] INFO -- Registering: 1.3.6.1.4.1.789.28669.1.3

[2024-11-13T14:28:20.633] INFO -- Registering: 1.3.6.1.4.1.789.28669.1.1

[2024-11-13T14:28:20.633] INFO -- Registering: 1.3.6.1.4.1.789.28669.1.2

[2024-11-13T14:28:20.633] INFO -- Registering: 1.3.6.1.4.1.28669

[2024-11-13T14:28:20.634] INFO -- ==== Waiting for PDU ====

[2024-11-13T14:30:50.878] INFO -- Sending alert notifications for .16.49.101.53.56.99.101.56.51.55.99.56.50.56.49.52.56, startsAt 2024-11-13T14:30:16.841Z

[2024-11-13T14:30:50.878] INFO -- Sending SNMP v3 trap to 10.57.66.14

[2024-11-13T14:30:50.892] INFO -- Sending alert notifications for .16.50.56.53.98.52.52.50.51.97.55.51.56.48.53.49.54, startsAt 2024-11-13T14:30:16.841Z

[2024-11-13T14:30:50.893] INFO -- Sending SNMP v3 trap to 10.57.66.14