SG6000 SG1000 or SG100 does not boot. Boot device not found and is stuck in boot loop
Applies to
- NetApp StorageGRID Appliance SG6000
- NetApp StorageGRID Appliance SG1000
- NetApp StorageGRID Appliance SG100
Issue
When trying to install a new StorageGRID compute node appliance, the compute node is stuck in a boot loop, and reports either of the following:
-
boot device is not found. - FlexBoot attempts to boot but then reboots.
- Attempts to boot from PXE / network boot then reboots.

PXELINUX 3.11 0x4aa23cf6 Copyright (C) 1994-2005 H. Peter Anvin
UNDI data segment at: 0008FBF0
UNDI data segment size: 7790
UNDI code segment at: 00087380
UNDI code segment size: 4A10
PXE entry point found (we hope) at 9738:0106
My IP address seems to be 0AE00416 10.xxx.x.xx
ip=10.xxx.x.xx:10.xxx.x.xx:10.xxx.x.x:255.255.xxx.0
TFTP prefix: /
Trying to load: pxelinux.cfg/01-b4-a9-fc-71-74-bd
Trying to load: pxelinux.cfg/0AE00416
Loading /boot/sga/NetApp-SGA-kernel.............................................
..................................................................
Loading /boot/sga/NetApp-SGA-initrd.img.........................................
................................................................................
................................................................................
...........................................
Boot failed: press a key to retry, or wait for reset...
|
Note The NetApp logo screen may flash few times during a normal boot. This should not be considered part of the boot loop. |
