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Slow GET performance after StorageGRID upgrade to 11.8 in Fabricpool configuration

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storagegrid
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Applies to

  • NetApp StorageGRID version 11.8.0.15
  • ONTAP/Fabricpool Configuration
  • Environments with Compress stored objects enabled in StorageGRID

Issue

  • Following an upgrade to 11.8.0.15, observed extremely slow S3 GET operations when retrieving cold tiered data via ONTAP/FabricPool.
  • Intermittent HTTP 499 and 500 errors on GET operations recorded in StorageGRID /var/local/log/bycast.log:
    • Jun 25 03:55:45 nodename ADE: |12062180 0000000000 ---- ---- 2026-06-25T03:55:45.810641| NOTICE   2115 HFCS: Connection 1782359484060816/1XX.XX.X.XX:53930 (STIN): responseWrote Broken pipe 32768 targetResult -

    • Jun 25 03:55:45 nodename ADE: |12062180 2182415846 S3RQ PSHD 2026-06-25T03:55:45.811950| ERROR    1828 e739db67978274c4 S3RQ: S3 request error (after response): connection=1782359484060816, Resource=/bucket-name/123456789/XXX-XXX-XXX, HTTP Method=GET, HTTP Status Code (not sent)=500, ErrorMsg=InternalError, ErrorType=Client, CustomErrorMessage={<none>}, Details={asyncPush error: no consumer}

  • In StorageGRID UI > Support > Metrics > Node > Load Balancer Request Traffic in Graphana report significant drop in speed for "Recieved from clients"
    • LBRequests.png
  • All storage nodes reporting sustained high CPU and LDR utilization (95%+).
  • End users reporting Windows Internal Error code 0x8007054F

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