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StorageGRID S3 Copy fails with 404 NoSuchKey when object path uses double slash

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Applies to

  • StorageGRID firmware version 11.9.0.
  • Application using AWS S3 SDK with Java 17 and Java 21 runtimes

Issue

  • Application moving files within S3 bucket fails with NoSuchKey (404) error
  • Error message from application:

com.amazonaws.services.s3.model.AmazonS3Exception: The specified key does not exist. (Service: AmazonS3; StatusCode:404; ErrorCode:NoSuchKey; RequestID:)

  • Observed error when copying object from source path with double slash (//) to destination path:
  • Object path example: 
    • sourcePath=text//txt/.. 
    • destinationPath=text/txt/..
  • When Performing object metadata look up for the affected objects: StorageGRID manager > ILM > Object metadata lookup 
    • Object is found when searching with single slash (/) in path, not with double slash (//)

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