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StorageGRID S3 Bucket Access Fails with HTTP 403 Forbidden Due to Incorrect DNS Name

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storagegrid
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sgrid
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Applies to

  • NetApp StorageGRID
  • S3 bucket access via custom endpoint
  • StorageGRID version 12.0 and later

Issue

  • Users were unable to access an S3 bucket on StorageGRID. 
  • All attempts to access the bucket via the endpoint URL return HTTP 403 Forbidden errors.

Connection error: An error occurred (403) when calling the HeadBucket operation: ForbiddenConnection OK -> bucket=<bucket name> endpoint=https://<DNS NAME>:443

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