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StorageGRID Node is administatively down and reports Connection to agent failed

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storagegrid
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esg
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Applies to

  • NetApp E-Series
  • StorageGRID
  • SANtricity Upgrade from 11.90R4 to 11.90R5

Issue

  • After performing a SANtricity upgrade, the compute node remained in an Administratively Down state within the StorageGRID Grid Manager.
  • The node did not come online for an extended period after the upgrade.
  • SANtricity System Manager reported 0 available volumes.
  • The StorageGRID console displayed the following status/message:

    image (39).png

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