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External syslog server forwarding error on all StorageGRID Nodes due to Syslog daemon service Inactive

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storagegrid
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Applies to

  • StorageGRID
  • External Syslog server

Issue

  • Alert observed on StorageGRID Grid Manager - External syslog server forwarding error on all Nodes.
  • We see below errors being reported on all the nodes in the /miscd/miscd.log or miscd.latest.log
[2025-04-29T15:17:46.691]     syslMon -    INFO -- Checking 'cannot connect to <syslog server>:<syslog port>: Connection refused [v8.2108.0 try https://www.rsyslog.com/e/2027 ]' for errors
[2025-04-29T15:17:46.691]     syslMon -    INFO -- Detected 'p_connection_refused'
[2025-04-29T15:17:46.691]     syslMon -    INFO -- Setting forwarding error for remoteSyslogServerA
  • The below messages can be seen with netcat or other attempts to access that port from nodes within the Grid:

# nc -zv <syslog server> <syslog port>
nc: connect to <syslog server> (<syslog server ip>) port <syslog port> (tcp) failed: Connection refused

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