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Verification failed even if verification server is specified as the original server during SnapCenter backup operations

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snapcenter
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snapx
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Applies to

  • SnapCenter Server
  • SnapCenter plugin for SQL(SCSQL)

Issue

  • SCSQL backup fails when the original SQL server is configured as the Verification server.
  • The following error is logged in SnapManagerWeb_XXX_YYYYMMDD_XXX.log.

ERROR SnapManagerWeb_123 PID=[1234] TID=[123] System.InvalidOperationException: Cannot open SnapManagerCoreService service on computer 'Source SQL server'. ---> System.ComponentModel.Win32Exception: Access is denied
   --- End of inner exception stack trace ---
   at SnapManager.SMSCore.Verification.VerificationActivityHelper.GetServiceStatus(SmVerifyBackupRequest verifyRequest, SmAuth smAuth, String hostName)
   at SnapManager.SMSCore.Verification.VerificationActivityHelper.ValidateVerificationServer(SmVerifyBackupRequest verifyRequest, SmVerificationServer smVerificationServer)
   at SnapManager.SMSCore.Verification.VerificationActivityHelper.IsCurrentVerificationServerValid(SmVerifyBackupRequest verifyRequest)
DEBUG SnapManagerWeb_123 PID=[1234] TID=[123] Current verification server set in request is not valid, validate other verification servers

  • The following error is shown in the job detail.

clipboard_e8d7741d1e3aaf09ac3237e8c45bbda50.png

 

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