Skip to main content
NetApp Knowledge Base

VMDK disks are not shown for a specific SCW Plug-In host

Views:
152
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SC Server 4.2.1 (SC) 
  • SnapCenter Plug-In for Windows 4.2.1 (SCW)  with VMDK disks.
  • SnapCenter Plug-In for vSphere 4.1.1.2197 (SCV) (Windows version installed locally on SC Server)

Issue

  • When clicking Refresh Disks, SC UI does not show the VMDK disks residing on the SCW Plug-In Host.
  • Refresh Disks job logs show the following errors:
SnapManagerWeb_<Job_Id>.log:
2021-01-21T15:42:31.4371658+01:00 DEBUG SnapManagerWeb_<Job_Id> PID=[8644] TID=[61] virtualization plugin urlhttps://<SCV_Hostname>:8144/scbr/smcoreplugin/gethostInfo
2021-01-21T15:42:31.4684128+01:00 ERROR SnapManagerWeb_<Job_Id> PID=[8644] TID=[61] WebException in method: InvokeXML.
System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
 
2021-01-21T15:58:15.0049453+01:00 DEBUG SnapManagerWeb_<Job_Id> PID=[8644] TID=[57] DiscoverResources URL: https://<SCW_Plug-In_Hostname>:8145/SMCoreHostManagementService/DiscoverResources
2021-01-21T15:58:16.7706263+01:00 DEBUG SnapManagerWeb_<Job_Id> PID=[8644] TID=[57] Getting nsm object for resource Z:\<File_Path>
2021-01-21T15:58:16.7862438+01:00 INFO SnapManagerWeb_<Job_Id> PID=[8644] TID=[57] StorageFileSystem count: 0
2021-01-21T15:58:16.7862438+01:00 DEBUG SnapManagerWeb_<Job_Id> PID=[8644] TID=[57] Could not find resource's StorageFileSystem.
 
SMCore_<Job_Id>.log:
2020-12-16T09:34:58.2304825+01:00 DEBUG SMCore_<Job_Id> PID=[2188] TID=[38] RemoteUrl: https://<SC_Server_Hostname>:8146/JobStatusService.svc/UpdateJobStatus
2020-12-16T09:34:58.2461073+01:00 ERROR SMCore_<Job_Id> PID=[2188] TID=[38] WebException in method: Invoke.
System.Net.WebException: The remote server returned an error: (403) Forbidden.
...generated 2020-12-16 08:34:58 by McAfee Web Gateway

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.