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Upgrade to Snapcenter 5.0 backups and restores fail for Oracle

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Applies to

  • SnapCenter 5.0 (SC)
  • ONTAP 9.14.x and higher
  • SnapCenter for Oracle (SCO)

Issue

  •  Previously successful Oracle backups and restores are no longer successful after SC upgrade to 5.0
  • SMCore log:
    DEBUG SMCore_1 PID=[1] TID=[1] Command: Invoke-NcCli. Storage System: <storage.server.com>. Version: NetApp Release 9.14.1P4: Thu Apr 18 15:59:10 UTC 2024. Connection Mode: REST
    DEBUG SMCore_1 PID=[1] TID=[Pipeline Execution Thread] Basic: HTTPS URL : https://<storage.server.com>?fields=volume&vserver=<storage.server.com>&junction-path=/oradata_example
    DEBUG SMCore_1 PID=[1] TID=[Pipeline Execution Thread] Basic: Certificate Name: [E=server.ops@test.com, OU=Headquaters, O=Communications, L=Dallas, S=TX, C=US, CN=oracle.cert], Issuer: [E=server.ops@test.com, OU=Headquaters, O=Communications, L=Dallas, S=TX, C=US, CN=oracle.cert], Hash: [], Public friendly name: [], Public key size: [2048], Public key exchange algorithm: [RSA-PKCS1-KeyEx]
    DEBUG SMCore_1 PID=[1] TID=[1] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: [400]: Specified Vserver not found
    DEBUG SMCore_1 PID=[1] TID=[1] ++StorageConnectionFaultPublisher::OnConnectionFault
    DEBUG SMCore_1 PID=[1] TID=[1] UpdateCache, notifying of connection failure on '<storage.server.com>'

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