Skip to main content
NetApp Knowledge Base

Unable to create a clone due to "Could not get initiator information from host" error

Last Updated:

Applies to

  • SnapCenter Server (SC) 4.3.2 and 4.4
  • SnapCenter Plug-in for Windows (SCW) 4.3.2 and 4.4
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 4.3.2 and 4.4
  • SnapCenter Plug-in for VMware vSphere (SCV) 4.3, 4.3.2 and 4.4


Cloning a resource that uses RDMs inside a Windows VM fails with error in Job Details in SC Monitor view

Query Host Information Exception of type 'System.Exception' was thrown



Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.