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Unable to clone from SnapMirror destination after upgrading SnapCenter to version 5.0 or version 6.0

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snapcenter
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Applies to

  • SnapCenter 5.0
  • SnapCenter 6.0

Issue

  • After upgrading SnapCenter, cloning from a SnapMirror destination fails, stating the following.

2024-03-24T20:34:44.7603431-04:00 DEBUG SMCore_566989 PID=[10308] TID=[10] CloneStorage End
2024-03-24T20:34:44.7603431-04:00 DEBUG SMCore_566989 PID=[10308] TID=[10] Activity name: Cloning snapshot <snapshot name>: -1 - Mount operation failed with error Failed to mount storage resource, error is Failed to create the volume clone.
Object reference not set to an instance of an object.
, Failed to create the volume clone.
Object reference not set to an instance of an object.

  • From the SMCore logs the following is observed.
2024-03-24T20:34:44.7603431-04:00 ERROR SMCore_566989 PID=[10308] TID=[10] STACKTRACE at SnapMgrCoreService.Workflows.Activities.CloneStorageAndVirtualResource.performClone(Dictionary`2 backupMap, Dictionary`2 storageFootPrintMap, SmWorkflowContext workflowContext, SmRequest request) inner exception
2024-03-24T20:34:44.7603431-04:00 DEBUG SMCore_566989 PID=[10308] TID=[10] PerformClone exit
2024-03-24T20:34:44.7603431-04:00 ERROR SMCore_566989 PID=[10308] TID=[10] Exception in CloneVirtualandStorageResource Failed to clone resources, error isMount operation failed with error Failed to mount storage resource, error is Failed to create the volume clone.
Object reference not set to an instance of an object.
, Failed to create the volume clone.
Object reference not set to an instance of an object.

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