Unable to add hosts to SnapCenter using an AD account with a "dot" in the name

Applies to

SnapCenter Server (SC) 6.x

Issue

• Unable to add hosts to SC using an AD account with a "dot" in the name. For example domain\user.user
• Account has all the requirements to add a host
• Error seen in the Add Host job log:
  INFO  SnapManagerWeb_82 PID=[4056] TID=[86] Calling GetAuthenticator with username: domain\username
DEBUG SnapManagerWeb_82 PID=[4056] TID=[86] Calling VerifyRemoteHostConnectivity with user <username>, domain: <domain_name>
DEBUG SnapManagerWeb_82 PID=[4056] TID=[86] Host [Host_FQDN] resolved to [Host_FQDN]
INFO  SnapManagerWeb_82 PID=[4056] TID=[86] Connecting to server: <Hostname>
DEBUG SnapManagerWeb_82 PID=[4056] TID=[86] Connecting to the server <IP_address>...
ERROR SnapManagerWeb_82 PID=[4056] TID=[86] Access is denied. (0x80070005 (E_ACCESSDENIED))
WARN  SnapManagerWeb_82 PID=[4056] TID=[86] Connection failed. Error: Access denied for server: <IP_address> or timeout expired. Check if username, password and domain are correct and if user is a member of domain Administrators group.