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The SCV restores fail when multiple clones of LUN are found

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snapcenter
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Applies to

  • SnapCenter Server
  • SnapCenter Plugin for VMWARE vSphere [SCV]
  • VMWARE Management Object Browser [MOB]
  • NetApp Data Broker [NDB]

Issue

SCV restores fail with the following error in vmcontrol_Job log
 

2023-01-06 13:46:57.347 DEBUG snapcenter --- [74675244-113246] c.n.a.s.c.SnapManagerStorageServiceImpl : [JobId:54795] Mounted Backup Successful for backup ID 25038
2023-01-06 13:46:57.347 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Cloned LUN successfully at A220-SVM:/vol/NA_A220_LUN_01_vol0106231346551339/NetAppA1_Lun00
2023-01-06 13:46:57.347 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : [JobId:54795] LUN(s) were cloned, mounting as new DS(s)
2023-01-06 13:46:57.347 DEBUG snapcenter --- [74675244-113246] c.n.a.v.VsphereService : [JobId:54795] Connecting to vSphere with session bb6be7a255870a1642cb3773d0ff2e4504cfa540
2023-01-06 13:46:57.363 DEBUG snapcenter --- [74675244-113246] c.n.a.v.VsphereService : [JobId:54795] Connecting to vSphere with session bb6be7a255870a1642cb3773d0ff2e4504cfa540
2023-01-06 13:46:57.382 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Rescan HBA attempt 0
2023-01-06 13:46:57.382 DEBUG snapcenter --- [74675244-113246] c.n.a.v.DatastoreService : DatastoreUtils: Invoking Rescan the HBAs where LUN is mapped on ESX HOST vmhs07.cloud.edu.com
2023-01-06 13:46:57.384 DEBUG snapcenter --- [74675244-113246] c.n.a.v.DatastoreService : [JobId:54795] Rescanning HBA iSCSI Software Adapter hostHostBusAdapter.getStatus(): online
2023-01-06 13:47:33.765 DEBUG snapcenter --- [74675244-113246] c.n.a.v.DatastoreService : [JobId:54795] DatastoreUtils: Complete Rescan the HBAs where LUN is mapped on ESX HOST vmhs07.cloud.edu.com
2023-01-06 13:47:33.765 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Rescan HBA attempt 0 succeeded.
2023-01-06 13:47:33.796 DEBUG snapcenter --- [74675244-113246] c.n.a.v.DatastoreService : [JobId:54795] DatastoreUtils: Invoking Rescan VMFS on ESX HOST vmhs07.cloud.edu.com
2023-01-06 13:47:46.673 DEBUG snapcenter --- [74675244-113246] c.n.a.v.DatastoreService : DatastoreUtils: Completed Rescan VMFS on ESX HOST vmhs07.cloud.edu.com
2023-01-06 13:47:46.673 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : vscDatastoretoMount size: 1
2023-01-06 13:48:02.817 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Total number of unresolved volumes: 1
2023-01-06 13:48:02.817 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Finding the matching Host Unresolved Volume
2023-01-06 13:48:02.817 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Finding: Comparing original datastore UUID 6d9c7e31-e8ad4fe3-8002-08f1ead437b0 with unresolved VMFS volume's UUID 6d9c7e31-e8ad4fe3-8002-08f1ead437b0
2023-01-06 13:48:02.817 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Uuid Match Found for Host Unresolved volume: 6d9c7e31-e8ad4fe3-8002-08f1ead437b0
2023-01-06 13:48:02.817 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Adding entry in the map
2023-01-06 13:48:02.817 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Total Number of entries in DatastoreVolumeMap: 1
2023-01-06 13:48:02.817 DEBUG snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : Total Number of Extents found for the volume is 2
2023-01-06 13:48:02.817 ERROR snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : [JobId:54795] More than one clone of LUN with UUID:6d9c7e31-e8ad4fe3-8002-08f1ead437b0 found. Aborting mount because this is not supported. Check and verify whether multiple clones of the LUN are present which are not yet resolved as VMFS datastores
2023-01-06 13:48:02.817 WARN snapcenter --- [74675244-113246] c.n.a.m.VmfsMountStrategy : [JobId:54795] Error during mounting datastore : []

 

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