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SnapCenter plugin for VMware vSphere is unable to load on vCenter web client

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Applies to

SnapCenter plugin for VMware vSphere (SCV)

Issue

  • vCenter web client is not able to load SCV plugin.
  • SCV services are running.

Logs:
 
2024-06-14 11:45:39.851 DEBUG SCVVM01 --- [pool-2-thread-1] c.n.a.v.VcenterUtil                      : VCURL :https://vcenter_IP:443/sdk
2024-06-14 11:45:39.851 DEBUG SCVVM01 --- [pool-2-thread-1] c.n.a.v.VsphereService                   : vSphereServiceURL is : https://vcenter_IP:443/sdk
2024-06-14 11:47:20.476 DEBUG SCVVM01 --- [      Thread-10] c.n.a.v.VsphereService                   : VI SDK invoke exception:java.net.ConnectException: Connection timed out (Connection timed out)
2024-06-14 11:47:20.476 DEBUG SCVVM01 --- [      Thread-10] c.n.a.m.DatastoreStorageDetailsCache     : Exception caused while populating Dashboard Cache
2024-06-14 11:47:20.476 ERROR SCVVM01 --- [      Thread-10] c.n.a.m.DatastoreStorageDetailsCache     : java.rmi.RemoteException: VI SDK invoke exception:java.net.ConnectException: Connection timed out (Connection timed out)
2024-06-14 11:47:20.486 DEBUG SCVVM01 --- [       Thread-9] c.n.a.v.v.Util                           : [null] Failed to connect to vCenter. VI SDK invoke exception:java.net.ConnectException: Connection timed out (Connection timed out)
java.rmi.RemoteException: VI SDK invoke exception:java.net.ConnectException: Connection timed out (Connection timed out)

 

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