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SnapCenter plug-in for SAP HANA - Backup Fails with Error "Hostname is empty"

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Applies to

  • SnapCenter Plug-in for SAP HANA (SC HANA)

Issue

  • During a scheduled SAP HANA backup using SnapCenter, the following error was observed in the SnapManagerWeb logs:
    • SnapManager web log:

INFO  SnapManagerWeb_1333240 ... TriggerBackupActivity task starting for job 1333240
DEBUG SnapManagerWeb_1333240 ... REST URL: https://localhost:8145/LunManagementService/GetLUNs
INFO  SnapManagerWeb_1333240 ... Account details: bypassdomain True
ERROR SnapManagerWeb_1333240 ... ErrorCode (-1), ErrorMessage (Hostname is empty.)

  • Log location on SnapCenter Server: <SC_Install_Dir>\SnapCenter WebApp\App_Data\log\SnapManagerWeb_<JobID>.log

 

 

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