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SnapCenter for SAP HANA plugin 4.9 fails to be properly installed

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Applies to

  • NetApp SnapCenter for SAP HANA 4.9 plugin
  • Microsoft Windows 2022
  • OpenJDK 11

Issue

When installing the SAP HANA plugin 4.9, the installation does not properly complete and the following error is provided:

YYYY-MM-DDThh:mm:ss+01:00 INFO  SnapManagerWeb_50 PID=[XXXX] TID=[XXX] Is required Java version found : False

YYYY-MM-DDThh:mm:ss+01:00 ERROR SnapManagerWeb_50 PID=[XXXX] TID=[XXX] ErrorCode (-1), ErrorMessage (The required Java version is not found on hostname.example.com. Install 64-bit Java version 1.8 or higher.)

 

 

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