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SnapCenter fails to discover disks after migrating to a new SQL server host

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snapcenter
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Applies to

  • SnapCenter Server (SC) all versions
  • SnapCenter Plug-in for Windows
  • SnapCenter Plug-in for SQL Server (SCSQL)
  • SnapCenter Plug-in for Exchange (SCE)

Issue

  • After removing the disk(s) from the original host and migrating to a new SQL host, an SC disk refresh fails to pick up the disk(s) on the new host
  • See the following entry in the <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log:

DEBUG SnapManagerWeb_408978 PID=[928] TID=[21] Found storage file system [disk_mountpath] resource.
DEBUG SnapManagerWeb_408978 PID=[928] TID=[21] GetNsmObjectByResource - exit
DEBUG SnapManagerWeb_408978 PID=[928] TID=[21] The discovered resource is registered on xx, not on xx

  • The message shows that the disk(s) are still registered on the old host

 

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