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SnapCenter fails to discover Windows Server Failover Cluster shared disks / volumes

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)
  • Windows Server Failover Cluster (WSFC)

Issue

  • SnapCenter is unable to discover disks / volumes shared by Microsoft SQL hosts in a Windows Server Failover Cluster.
  • The resource discovery job shows as successfully completed in the SnapCenter UI, however the following error can be seen in the logs:

SCW_<JobID_Date_Time>.log

ERROR SCW_<JobID> PID=[xxxx] TID=[xxxx] sendSCSI failed. Exception - IOCTL_SCSI_PASS_THROUGH failed. Error: 1117

ERROR SCW_<JobID> PID=[xxxx] TID=[xxxx] sendSCSI failed. Exception - CreateFile failed. Error: 2
DEBUG SCW_<JobID> PID=[xxxx] TID=[xxxx] scsiGetAddress: caught exception '2'
ERROR SCW_<JobID> PID=[xxxx] TID=[xxxx]
Message    : Object reference not set to an instance of an object.
Source     : SnapDrive.Nsf.Core.Host
StackTrace :    at SnapDrive.Nsf.Core.Host.HostDiscoveryManager.GetHostFileSystem(String host, Boolean isAlm)

 

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