Skip to main content
NetApp Knowledge Base

SnapCenter displays Exchange database as "Not available for backup"

  1. Last updated
  2. Save as PDF
Views:
240
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter
  • SnapCenter Plug-in for Exchange

Issue

One or more Exchange databases are displayed as Not available for backup in SnapCenter:

Exchange not available for backup.PNG

SCWDebug.log shows the following error:

2021-04-29T13:37:32.8722490+02:00 Verbose SDW PID=[31332] TID=[33156] --ConfigManager::ShouldCompareDiskAndPartitionServer
2021-04-29T13:37:32.8722490+02:00 Error SDW PID=[31332] TID=[33156] Error: Could not find disk for partition [DiskId: \\?\scsi#disk&ven_netapp&prod_lun_c-mode#5&174a0eaf&0&000800#{53f56307-b6bf-11d0-94f2-00a0a00aaa0a}]
2021-04-29T13:37:32.8722490+02:00 Verbose SDW PID=[31332] TID=[33156] --HostDiscoveryHelper::GetDiskForPartition
2021-04-29T13:37:32.8722490+02:00 Verbose SDW PID=[31332] TID=[33156] --HostDiscoveryHelper::GetHostFileSystem

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.