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SnapCenter SQL restore fails with error: “Please check if there is SAN connectivity between the host/hypervisor and storage controller.”

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Applies to

SnapCenter Plug-in for SQL (SCSQL)

Issue

While doing SQL restore on alternative SQL host, will get the below error:

SMCoreService.log:

Job [7093] Activity [Mounting data and log backups] failed with error: Failed to mount disk 81NKP?WlgORk to mountpoint [C:\scmnpt\mpdisk0000\].Failed to add access path to the partition. Details: Failed to get disk information [81NKP?WlgORk]. Please check if there is SAN connectivity between the host/hypervisor and storage controller.

Failed to mount disk 81NKP?WlgORl to mountpoint [C:\scmnpt\mpdisk0001\].Failed to add access path to the partition. Details: Failed to get disk information [81NKP?WlgORl]. Please check if there is SAN connectivity between the host/hypervisor and storage controller.

 

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