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SnapCenter Plug-in for Windows fails to detect disk on Windows Server 2025

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Applies to

  • NetApp SnapCenter Plug-in for Microsoft Windows (SCW) 4.9
  • Windows Server 2025

Issue

  • SnapCenter Plug-in for Microsoft Windows is unable to enumerate or detect directly attached NTFS disk(s) via Microsoft iSCSI initiator on a Windows Server 2025 host
  • No SnapCenter backups are possible for the plugin host
2026-07-01T09:05:31.6018213-07:00 DEBUG SCW_50089 PID=[5936] TID=[6] GetHostFileSystem: Working with Windows2016 or 2019 or 2022 on the host: False
2026-07-01T09:05:34.0701048-07:00 ERROR SCW_50089 PID=[5936] TID=[6] Error: Could not find disk for partition [DiskId: \\?\mpio#disk&ven_netapp&prod_lun_c-mode&...]
2026-07-01T09:05:34.0788198-07:00 ERROR SCW_50089 PID=[5936] TID=[6] Failed to get resource object graphs using SMAPI. Error code: 0. Details: Failed to enumerate the disks.
2026-07-01T09:05:34.1128791-07:00 DEBUG SCW_50089 PID=[5936] TID=[6] TotalLUNs=0

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