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SnapCenter Plug-in for SAPHANA Backup fails with Snapshot based policy when one or more tenants are down or offline

Last Updated:

Applies to

  • SnapCenter Server
  • SnapCenter Plug-in for SAP HANA Database


SAP HANA does not support storage Snapshot copies if one or more tenants are down or offline.

The following error message is displayed:
SCC-00164: Application quiesce for plug-in [hana] failed with exit code [-1] and with error :
* 2: general error: Backup error: Snapshot operations are not supported with inactive database. Database(s) { 4, 5 } are inactive. SQLSTATE: HY000
Failed to create HANA data backup snapshot.


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