Skip to main content
NetApp Knowledge Base

SnapCenter Plug-in for Oracle backup and clone workflow fails when there is a dynamic login banner used

Views:
44
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
SNAPX
Last Updated:

Applies to

SnapCenter Plug-in for Oracle (SCO)

Issue

SCO non root user backup and clone fails when login banner contains dynamic values.

After upgrading SnapCenter from 4.7 to 5.0P1, discovery of the database failed during the backup with the following error.

Discovery failed for object <database name> with error PL-SCO-20006: Discovery of database files failed for database <database name> on host <host name> with error Operation Exception occurred during oracle database connection, reason: Unexpected Operation occurred.

Clone failure Log:

DEBUG qtp1172910505-27 c.n.c.e.AbstractShellExecutor - EXE-00000: Executing shell command: 
0:/bin/sh -c export LC_ALL=C; sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor oracle /bin/sh -c "'export ORACLE_HOME=/u01/app/oracle19/product/19.3.0/db_home1; /u01/app/oracle19/product/19.3.0/db_home1/bin/orabaseconfig'"
1:export LC_ALL=C; sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor oracle /bin/sh -c "'export ORACLE_HOME=/u01/app/oracle19/product/19.3.0/db_home1; /u01/app/oracle19/product/19.3.0/db_home1/bin/orabaseconfig'"
2024-10-23T01:59:54.0000307-05:00 DEBUG Execution Monitor Thread [export LC_ALL=C; sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor oracle /bin/sh -c "'export ORACLE_HOME=/u01/app/oracle19/product/19.3.0/db_home1; /u01/app/oracle19/product/19.3.0/db_home1/bin/orabaseconfig'"] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:00.146] (Exit Value: 0):
Welcome to Red Hat Enterprise Linux Server release 7.9 (Maipo) (3.10.0-1160.119.1.el7.x86_64).
System information as of: Wed Oct 23 01:59:54 CDT 2024
System Load: 0.26, 0.15, 0.14  | System Uptime: 37 days 17 hours 17 min 41 sec
Memory Usage: 6.9%             | Swap Usage: 0.0%              
Usage On /: 4.7G/17G           | Access Rights on /: rw        
Local Users: 2                 | Whoami: oracle                
Processes: 731                 | Zombies: 0                    
Interface       | MAC Address       | IP Address         
ens192          | 00:50:56:ad:c3:44 | 10.100.50.17/24    
/u01/app/oracle19/product/19.3.0/db_home1
2024-10-23T01:59:54.0000307-05:00 DEBUG qtp1172910505-27 c.n.o.c.c.NonRootConfiguration - Oracle owner :  oracle
2024-10-23T01:59:54.0000308-05:00 DEBUG qtp1172910505-27 c.n.o.c.c.NonRootConfiguration - Filtered string :  
/u01/app/oracle19/product/19.3.0/db_home1
2024-10-23T01:59:54.0000308-05:00 DEBUG qtp1172910505-27 c.n.o.c.p.UnixOraclePlatform - /u01/app/oracle19/product/19.3.0/db_home1 is different from 
/u01/app/oracle19/product/19.3.0/db_home1. Oracle home is in read-only mode

 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.