Skip to main content
NetApp Knowledge Base

SnapCenter Plug-In for Unix confirm fingerprint failed to connect to host

  1. Last updated
  2. Save as PDF
Views:
585
Visibility:
Public
Votes:
1
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-In for Oracle (SCO) on Linux 4.2 to 4.8
  • SnapCenter Plug-in for SAP HANA (SCHANA) on Linux 4.2 to 4.8
  • SnapCenter Customer Plug-ins (SCC) on Linux 4.2. to 4.8

Issue

  • During install of SnapCenter Plug-In for Oracle or other Linux Plug-ins, the confirm fingerprint step throws the error:
Failed to connect to the host <hostname>. Verify connectivity to the host.
  • From the SnapManagerWeb.log (the service log, not the job log):
Creating new SSH client
Setting ssh connection timeout to 600 seconds
Connecting to the remote system <hostname> using SSH
Exception: An established connection was aborted by the server.
StackTrace: at Renci.SshNet.Session.WaitOnHandle(WaitHandle waitHandle, TimeSpan timeout)
at Renci.SshNet.Session.WaitOnHandle(WaitHandle waitHandle)
at Renci.SshNet.Session.Connect()
at Renci.SshNet.BaseClient.Connect()
at SnapManagerSSH.SmSSH.GetFingerPrint()
Error: Failed to connect to the host <hostname>. Verify connectivity to the host.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.