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SnapCenter Oracle backups fail with "junction_path" error after ONTAP upgrade

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Applies to

  • SnapCenter Plug-1in for Oracle databases (SCO) 5.0
  • ONTAP 9.14.1P8

Issue

After upgrading ONTAP from 9.11.1P10 to 9.14.1P8, Oracle backups performed by SnapCenter fail with the following errors:
 
SMCore_<JobID>_<Date_Time>.log
 
DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: [400]: "/ORA_VPO_DATA/" is an invalid value for field "junction_path" (<junction path>)
DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] No retry condition match found or max retry reached. Throwing error The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: [400]: "/ORA_VPO_DATA/" is an invalid value for field "junction_path" (<junction path>)
DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] --PSHelper::RunCommand
ERROR SMCore_<JobID> PID=[xxxx] TID=[xxxx] Failed to get volume information.
 
ERROR SMCore_<JobID> PID=[xxxx] TID=[xxxx] Exception in method: Execute.
System.Exception: Failed to fetch the storage system details. Make sure the Storage Virtual Machine (SVM) is added for the resources: <Host_IP>:/ORA_VPO_DATA/ and it is resolving to the correct IP address.
   at SnapMgrCoreService.Workflows.Common.SMOStorageResolutionActivity.ResolveHostResources(SmDiscoverResourcesResponse resources, SmJob job, Dictionary`2 storageResourceMapping, SmRequest requestBase, SmWorkflowContext workflowContext)
   at SnapMgrCoreService.Workflows.Common.SMOStorageResolutionActivity.Execute(SmWorkflowContext workflowContext, SmRequest request) : Detailed Exception Failed to fetch the storage system details. Make sure the Storage Virtual Machine (SVM) is added for the resources: <Host_IP>:/ORA_VPO_DATA/ and it is resolving to the correct IP address. : BaseException System.Exception: Failed to fetch the storage system details. Make sure the Storage Virtual Machine (SVM) is added for the resources: <Host_IP>:/ORA_VPO_DATA/ and it is resolving to the correct IP address.
   at SnapMgrCoreService.Workflows.Common.SMOStorageResolutionActivity.ResolveHostResources(SmDiscoverResourcesResponse resources, SmJob job, Dictionary`2 storageResourceMapping, SmRequest requestBase, SmWorkflowContext workflowContext)
   at SnapMgrCoreService.Workflows.Common.SMOStorageResolutionActivity.Execute(SmWorkflowContext workflowContext, SmRequest request)
ERROR SMCore_<JobID> PID=[xxxx] TID=[xxxx] ErrorCode (-1), ErrorMessage (Failed to fetch the storage system details. Make sure the Storage Virtual Machine (SVM) is added for the resources: <Host_IP>:/ORA_VPO_DATA/ and it is resolving to the correct IP address.)

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