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SC Oracle back ups fail with "Archived log files are not available in the backup"

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Applies to

  • SnapCenter Server (SC) 6.x
  • SnapCenter Plug-in for Oracle Database (SCO) 6.x

Issue

After upgrading SnapCenter and SCO Plug-ins to 6.0 and later, Oracle back ups start failing with the following errors seen:
 
  • SnapCenter UI

Activity (Discovering Oracle Database Files) Failed with error:  Discovery failed for object <Database_Name> with error PL-SCO-20006: Discovery of database files failed for database <Database_Name> on host <Oracle_Host> with error SCO-LOG-1023: Archived log files are not available in the backup.

 
  • SPL_<JobID_Date_Time>.log

DEBUG  DisRes-PIRAM c.n.s.s.p.b.o.LogBackup - SCO-LOG-1042: Archive log destination included 1
DEBUG  DisRes-PIRAM c.n.s.s.p.b.o.LogBackup - An error occured : For input string: "20CONTROL_FILE_COPY_RETRY_COUNT=4"
DEBUG  DisRes-PIRAM c.n.s.s.p.b.o.LogBackup - An error occured : For input string: "20CONTROL_FILE_COPY_RETRY_COUNT=4"
DEBUG  DisRes-PIRAM c.n.s.s.p.b.o.LogBackup - Size of arrayOfSmAppFile : 0
ERROR  DisRes-PIRAM c.n.p.s.u.OraclePluginUtil - PL-SCO-20006: Discovery of database files failed for database on host with error SCO-LOG-1023: Archived log files are not available in the backup.
com.netapp.sco.smcore.plugin.exception.PluginExecutionFailedException: SCO-LOG-1023: Archived log files are not available in the backup

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