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SC - Unable to modify schedule in resource group containing SQL Availability Group

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Category:
snapcenter
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snapx
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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plugin for SQL (SCSQL)
  • SQL Availability Group 

Issue

  • Unable to modify schedule in SCSQL resource group containing SQL Availability Group.
  • SnapCenter UI returns error, "Failed to create or modify schedules. Error:Unable to connect to the remote server" (found in SnapManagerWeb_<Job ID>.log):
 
YYY-MM-DDT14:39:40.1561328-05:00 DEBUG SnapManagerWeb_<Job ID> PID=[7728] TID=[57] Basic: HTTPS URL : https://Windows.cluster.name:8145/SM...e/DeletePolicy
YYY-MM-DDT14:39:40.1696765-05:00 DEBUG SnapManagerWeb_<Job ID> PID=[7728] TID=[57] Basic: Certificate Name: [CN=Windows.server.name], Issuer: [CN=Windows.server.name], Hash: [33CB0D3DCCC5858742375B02A32323475822F180], Public friendly name: [], Public key size: [2048], Public key exchange algorithm: [RSA-PKCS1-KeyEx]
YYY-MM-DDT14:40:01.5133631-05:00 DEBUG SnapManagerWeb_<Job ID> PID=[7728] TID=[57] Invoke: Response Data: ****************************
<?xml version="1.0" encoding="utf-16"?><SmDeletePolicyResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance"><Job><Name i:nil="true" /><Id>0</Id><StartTime i:nil="true" /><EndTime i:nil="true" /><IsCancellable>false</IsCancellable><IsRestartable>false</IsRestartable><IsCompleted>false</IsCompleted><IsVisible>true</IsVisible><IsScheduled>false</IsScheduled><PercentageCompleted>0</PercentageCompleted><Description i:nil="true" /><Status>Running</Status><Owner i:nil="true" /><Error i:nil="true" /><Priority>None</Priority><Tasks /><ParentJobID>0</ParentJobID><EventId>0</EventId><JobTypeId i:nil="true" /><ApisJobKey i:nil="true" /><ObjectId>0</ObjectId><PluginCode>NONE</PluginCode><PluginName i:nil="true" /><HostId>0</HostId><RoleId i:nil="true" /><JobIds i:nil="true" xmlns:a="http://schemas.microsoft.com/2003/10...ization/Arrays" /><ScsJobId i:nil="true" /></Job><Result><_message>Unable to connect to the remote server</_message><_errorCode>-1</_errorCode><ErrorRecords /></Result><TotalCount>0</TotalCount><DisplayCount>0</DisplayCount><Context i:nil="true" /></SmDeletePolicyResponse>
YYY-MM-DDT14:40:01.5133631-05:00 DEBUG SnapManagerWeb_<Job ID> PID=[7728] TID=[57] End calling DeletePolicy for https://Windows.cluster.name:8145/SM...e/DeletePolicy
YYY-MM-DDT14:40:01.5133631-05:00 ERROR SnapManagerWeb_<Job ID> PID=[7728] TID=[57] ErrorCode (-1), ErrorMessage (Unable to connect to the remote server)

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