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SCW backup sometimes fails by "Failed to enumerate the disks." in WSFC

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Applies to

  • SnapCenter Server
  • SnapCenter Plug-in for Microsoft Windows(SCW)
  • Windows Server Failover Clustering(WSFC)

Issue

  • SCW backup fails sometimes by "Failed to enumerate the disks."

84403411-7d9b-4351-b106-8771d59d62bd.png

  • SCWDebug.log shows accessPath is not found in fileSystemList

Verbose SDW PID=[PID] TID=[TID] GetHostFileSystem: accessPath '<PATH>' is not found in fileSystemList
Verbose SDW PID=[PID] TID=[TID] GetHostFileSystem: Return '0' fileSystems
Verbose SDW PID=[PID] TID=[TID] --HostDiscoveryManager::GetHostFileSystem
Error SDW PID=[PID] TID=[TID] Failed to get resource object graphs for host resources using SMAPI. Error code: 0. Details: Failed to enumerate the disks. 

Error SDW PID=[PID] TID=[TID] Failed to enumerate the disks.   at SnapDrive.Nsf.Core.ResourceGraphHelper.GetResourceStorageObjectGraphsFromMounts(List`1 mounts)

Error SDW PID=[PID] TID=[TID] Failed to enumerate the disks.​​​​​​

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