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SCW backup fails with "Failed to get volume mount point" error when mounting using WSFC cluster

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Applies to

  • SnapCenter Server
  • SnapCenter Plug-in for Microsoft Windows (SCW)
  • WSFC is configured
  • LUN is mapped to non-active host in the WSFC

Issue

Backup fails with the following error:

SnapManagerWeb_XX.log:

SCW_XX PID=[5524] TID=[30] Failed to get volume mount point for path 'X:\', error = '2'
SCW_XX PID=[5524] TID=[30] GetHostFileSystem: accessPath 'X:\'
SCW_XX PID=[5524] TID=[30] GetHostFileSystem: accessPath 'X:\' is not found in fileSystemList

 

 

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