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SCV fails to mount datastore clone when SVM has multiple NFS LIFs

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Applies to

  • SnapCenter Plug-In for VMware vSphere (SCV)
  • Netapp Data Broker
  • ONTAP 9

Issue

  • Attempting to mount a datastore fails with:

ERROR <scv_appliance> --- [ Thread-XXX] c.n.a.m.NfsMountStrategy : vob.vmfs.nfs.mount.error.connect.failed:NFS mount
<Inacccessible_IP>:/Sc5acb38e6-d87e-43ee-97bf-477526982a9d failed: Unable to connect to NFS server.

ERROR <scv_appliance>  --- [     Thread-XXX] c.n.a.m.NfsMountStrategy                 : com.vmware.esx.hostctl.default:Operation failed, diagnostics report: Mount failed: Unable to complete Sysinfo operation.  Please see the VMkernel log file for more details.: Unable to connect to NFS server
com.netapp.nvpf.api.model.ApiException: com.vmware.esx.hostctl.default:Operation failed, diagnostics report: Mount failed: Unable to complete Sysinfo operation.  Please see the VMkernel log file for more details.: Unable to connect to NFS server

  • The used IP does not have network access to the ESXi host.
  • The SVM owns LIFs that are accessible.

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