SCV backups fail - Unable to discover resources on SCV: Unable to get storage details for datastore[datastore] with managed object reference [datastore-ID]
Applies to
- Snapcenter Server
- Snapcenter Plugin for VMWare vSphere [SCV]
- VMWare Vcenter Management Object Browser [MOB]
Issue
- SCV Backups fail with an error
"Unable to get storage details for datastore <DATASTORE NAME> with managed object reference datastore-<ID#>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.”, after storage controller head upgrade from FAS8040 to AFF-A400.
- VMcontrol Log reports the following
2022-11-13 12:27:19.167 DEBUG <SCV Host name> --- [ID] c.n.a.v.VsphereInventoryService : Enter getMo with HostSystem:<host-ID>
2022-11-13 12:27:19.148 DEBUG <SCV Host name>--- [ID] c.n.a.d.VsphereDiscoveryManager : [JobId:33851] Populating data for VMFS Datastore <Datastore Name>
…
…
2022-11-13 12:27:19.376 DEBUG <SCV Host name> --- [ID] c.n.a.v.DatastoreService : Found scsiLun: naa.< Canonical Disk ID> for disk naa.<Canonical DISK ID>
2022-11-13 12:27:19.428 DEBUG <SCV Host name> --- [ID] c.n.a.v.DatastoreService : Found matching hostPlugStoreTopologyPath vmhba0:C0:T1:L10
2022-11-13 12:27:19.453 ERROR <SCV Host name> --- [ID] c.n.a.m.DatastoreStorageDetailsCache : lunSerialNumber not found
2022-11-13 12:27:19.456 ERROR <SCV Host name> --- [ID] c.n.a.d.VsphereDiscoveryManager : Unable to get storage details for datastore <Datastore Name> with managed object reference <Datastore ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.