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SCV backup starts to fail to get storage details with no configuration changes

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Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for VMware vSphere(SCV) 4.6
  • No configuration changes since successful backup

Issue

  • SCV backup job which was successful starts to fail by Unable to discover resources on SCV
  • wfe_<JOB_ID>.log shows that discovering resources fails by Unable to discover resources on SCV

DEBUG scv --- [     Thread-105] c.n.w.r.SCVBackupServiceImpl             : Discovering resources on SCV
DEBUG scv --- [     Thread-105] c.n.w.r.u.RestClientUtil                 : Connecting to scv url: https://localhost:8144/scbr/smcoreplugin/discoverResources
ERROR scv --- [     Thread-105] c.n.w.r.SCVBackupServiceImpl             : Unable to discover resources on SCV: Unable to get storage details for datastore <DATASTORE> with managed object reference <MOREF_ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.
DEBUG scv --- [     Thread-105] c.n.w.u.LogHelper                        : Exception in discover resources com.netapp.wfe.model.ApiException: Unable to discover resources on SCV: Unable to get storage details for datastore <DATASTORE> with managed object reference <MOREF_ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.

  • vmcontrol_<JOB_ID>.log shows that Storage footprint not found is returned even though the request is the same as when the backup was successful

DEBUG scv --- [  ] c.n.a.d.VsphereDiscoveryManager          : Datastore type is NFS
DEBUG scv --- [  ] c.n.a.m.DatastoreStorageDetailsCache     : Calling GetNasStorageInfo with NFS LIF <NFS_LIF> and exportPath <PATH>
..
DEBUG scv --- [  ] c.n.a.m.DatastoreStorageDetailsCache     : Calling GetNasStorageInfo with NFS LIF finished
DEBUG scv --- [  ] c.n.a.m.DatastoreStorageDetailsCache     : Storage footprint not found
ERROR scv --- [  ] c.n.a.d.VsphereDiscoveryManager          : Unable to get storage details for datastore <DATASTORE> with managed object reference <MOREF_ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.

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