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SCV backup fails after changing the datastore from upper to lower case letters in vSphere

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Applies to

  • SnapCenter Plug-in for VMware vSphere (SCV)
  • Datastore (DS) backup

Issue

  • After changing the DS(s) names from upper to lower case, the backup fails at the discovery stage where SCV still looks for the DS upper case name:

DEBUG snapvm-app-pl1 --- [p852445367-5193] c.n.a.d.StorageDiscoveryManager          : SmObject is Datastore:datastore-moref Name:<DS_IN_UPPER_CASE>
DEBUG snapvm-app-pl1 --- [p852445367-5193] c.n.a.d.StorageDiscoveryManager          : [JobId:127993] Retrieving Datastore by moref: Datastore:datastore-moref
DEBUG snapvm-app-pl1 --- [p852445367-5193] c.n.a.d.StorageDiscoveryManager          : [JobId:127993] Did not find the Datastore by Moref: Datastore:datastore-moref, returning null
DEBUG snapvm-app-pl1 --- [p852445367-5193] c.n.a.m.DatastoreStorageDetailsCache     : JobId + 127993 count reduced to 0, removing from cache
ERROR snapvm-app-pl1 --- [p852445367-5193] c.n.a.s.p.DiscoverResourcesManager       : [JobId:127993] Storage discovery failed, received error during operation: java.lang.NullPointerException. Please refer to operation logs for more details

  • The same issue is seen if the DS(s) names from lower to upper case.

 

 

 

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