Skip to main content
NetApp Knowledge Base

SCV Guest File Restore fails with error: Exception while onlining disk on guest system: Failed to download file from guest system FileNotFound

  1. Last updated
  2. Save as PDF
Views:
22
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
SNAPX
Last Updated:

Applies to

  • SnapCenter Plug-in for VMware vSphere (SCV) 
  • Microsoft Windows Server

Issue

SCV Guest File Restore fails with error:

2024-07-25 16:17:10.917 DEBUG AIH-HK-SVC --- [      Thread-25] c.n.a.g.u.WindowsGuestManager            : Arguments:  -ExecutionPolicy ByPass -File "C:\Windows\NetAppvmware46_f9a3a4a8-fcd7-44cd-9e9b-82e35937b07f\attachDiskScript.ps1" getdrive

2024-07-25 16:17:11.224 DEBUG AIH-HK-SVC --- [      Thread-25] c.n.a.g.u.WindowsGuestManager            : Waiting for process completion 4184

2024-07-25 16:17:41.224 DEBUG AIH-HK-SVC --- [      Thread-25] c.n.a.g.u.WindowsGuestManager            : Tracking process 4184

2024-07-25 16:17:41.598 DEBUG AIH-HK-SVC --- [      Thread-25] c.n.a.g.u.WindowsGuestManager            : [JobId:457] Exit code: 0

2024-07-25 16:17:42.039 DEBUG AIH-HK-SVC --- [      Thread-25] c.n.a.g.u.WindowsGuestManager            : Exception while downloading file from guest nullFileNotFound

com.vmware.vijava.vim25.FileNotFound

2024-07-25 16:17:42.040 DEBUG AIH-HK-SVC --- [      Thread-25] c.n.a.g.u.WindowsGuestManager            : [JobId:457] Exception while onlining disk on guest system: Failed to download file from guest system FileNotFound

com.netapp.nvpf.api.model.ApiException: Failed to download file from guest system FileNotFound

  •  Guest file restore process it is not able to create PowerShell output files, refer to the below screenshot 

clipboard_e6a95a2fcb87d1c8473279d918b9bdfc6.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.