Skip to main content
NetApp Knowledge Base

SCV Backup of a Datastore fails with an error "No such file or directory"

Views:
47
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for VMware (SCV) 4.6 and above
  • vCenter 7.0  and above

Issue

SCV Backup of a Datastore fails with the following error messages
  • job-<job_id>.log
Running Command Get-NcFile controller name : <VCenter Server name>, vserver : Failed to run a command Get-NcFile
ex.Message : No such file or directory
ex.InnerException.Message : No such file or directory
[INF] End GetFileInfo
[ERR] Unable to determine file info for the path: <Path>.
[ERR] Error in GetVolumesOptimized:GatherNfsExportVolumeDetails or the path: <Path>.
[INF] End GatherNfsExportVolumeDetails
[WRN] BuildNfsSharesToStorageSystemPathsMap: caught exception for vserver '<SVM Name>', Exception:Error in GetVolumesOptimized:GatherNfsExportVolumeDetails
Unable to determine file info for the path: <Path>.
 
[INF] End BuildNfsExportToStorageSystemPathsMap
[INF] End Convert
[INF] End GetStorageFootprint
[DBG] SDGetStorageResponse : SDGetStorageResponse :
Result : SDGetStorageResult : HostResource : /<DataStoreName>
[INF] End SDGetStorage
 
 
  • wfe_<job_id>.log
 
Calling GetNasStorageInfo with NFS LIF finished
Storage footprint not found. Unable to get storage details for datastore <Datastore Name> with managed object reference <DataStore ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.
-----------------------------
 
Encountered error while processing discover resources. Error: Unable to get storage details for datastore <Datastore Name> with managed object reference <Datastore ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.
-----------------------------
Unable to get storage details for datastore <Datastore Name> with managed object reference <Datastore ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.
-----------------------------
<SmDiscoverResourcesResponse>
<Result>
<_message>Unable to get storage details for datastore <Datastore Name> with managed object reference <Datastore ID>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.</_message>
<_errorCode>-1</_errorCode>
</Result>
<TotalCount>0</TotalCount>
<DisplayCount>0</DisplayCount>
</SmDiscoverResourcesResponse>
-----------------------------

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.