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SCO unable to perform clone refresh with failed to retrieve details

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snapcenter
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Applies to

SnapCenter for Oracle 4.8 (SCO)

Issue

Unable to perform clone refresh in SCO
SnapManagerWeb_3393228 PID=[9536] TID=[71] ErrorCode (-1), ErrorMessage (Failed to retrieve details of backup 'backup_name' for resource 'Resource_path'. Resource name is case sensitive.)

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