Skip to main content
NetApp Knowledge Base

SCO or SCHANA backup fails with the error: sudo: a terminal is required to read the password

Views:
183
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for Oracle (SCO) 4.8 and above
  • SnapCenter Plug-in for SAP HANA (SCHANA) 4.8 and above

Issue

SCO backup fails with following error in teh SPL or HANA log:

DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor root "test -f /etc/oracle/olr.loc && echo true || echo false"] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:01.451] (Exit Value: 1): sudo: a terminal is required to read the password; either use the -S option to read from standard input or configure an askpass helper

DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor oracle "ls -ld /oracle/product/19C/bin/sqlplus | sed 's/[ ][ ]*/ /g' | cut -d' ' -f3"] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:01.857] (Exit Value: 1):sudo: a terminal is required to read the password; either use the -S option to read from standard input or configure an askpass helper

DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor snapuser env] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:02.145] (Exit Value: 1): sudo: a terminal is required to read the password; either use the -S option to read from standard input or configure an askpass helper

ERROR    DRes-ODIRDEV c.n.c.r.RemoteObjectFactoryFactory - REMOTE-00001: Unable to connect to spawned helper process.  Error: sudo: a terminal is required to read the password; either use the -S option to read from standard input or configure an askpass helper

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.