Skip to main content
NetApp Knowledge Base

SCO discovery resources fails with error "String index out of range: -50"

  1. Last updated
  2. Save as PDF
Views:
80
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for Oracle Database (SCO) 4.8
  • SnapCenter Plug-in for Oracle Database 4.9
  • SnapCenter Plug-in for Oracle Database 5.0
  • SnapCenter Plug-in for Oracle Database 6.0

Issue

  • SCO job Discovery resorces for host '<HOSTNAME>' fails with error:

PL-SCO-20025: Discovery of database instances failed with error: String index out of range: -50.

  • Selecting Database from View of Ocacle Database on Resources screen shows There is no match for your search or data is not available.

clipboard_e25c7ed6a4a8855fdd9240c4383b6f8f4.png

  • spl_<JOB_ID>.log reports error:
2024-10-04T00:36:25.0000917Z DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor oracle '""'] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:00.077] (Exit Value: 1):
stty: 'standard input': Inappropriate ioctl for device
2024-10-04T00:36:25.0000917Z DEBUG qtp1132937504-40 c.n.o.c.c.NonRootConfiguration - Login Banner Output : stty: 'standard input': Inappropriate ioctl for device
2024-10-04T00:36:25.0000920Z DEBUG qtp1132937504-40 c.n.c.l.MessageBundle - Loading resource bundle from oracle-core for com.netapp.oracle.logging.MsgKey
2024-10-04T00:36:25.0000923Z DEBUG qtp1132937504-40 c.n.o.c.s.d.DiscoveryService - Entering method  findAllDatabaseInstances with the parameters Empty input.
2024-10-04T00:36:25.0000923Z DEBUG qtp1132937504-40 c.n.o.c.s.d.DiscoveryService - Completed method  findAllDatabaseInstances with the  return parameters Empty output.
2024-10-04T00:36:25.0000925Z DEBUG qtp1132937504-40 c.n.o.c.s.d.DiscoveryService - failed to complete method findAllDatabaseInstances  with JVM free memory 1.7 GB and used memory 350.7 MB.
2024-10-04T00:36:25.0000926Z ERROR qtp1132937504-40 c.n.o.c.s.d.DiscoveryService - An exception thrown during the execution of method findAllDatabaseInstances and the exception message is String index out of range: -50.
java.lang.StringIndexOutOfBoundsException: String index out of range: -50
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.