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SCO cataloging, verification or cloning fails due to a snapshot mounting issue

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27
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Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for Oracle (SCO) 6.0
  • NFS resources in Linux Plug-ins

Issue

A failure occurs either from the mount or verification attempt, either that the ownership of the files inside the mount could not be set (from spl_<JOB_ID>.log):
 
DEBUG: SCUPlugin: 137: SCU::Utils::Logger::set_error_and_log_with_level(): Failed to execute the command 'chown 54321:54321 /var/opt/snapcenter/sco/backup_mount/SNAPSHOT_NAME/SID_DIR/1', command exited with value 1.
 
or for cataloging that RMAN cannot find the files, also from the SPL log:
RMAN-03009: failure of catalog command on default channel at DATE TIME
ORA-19625: error identifying file /var/opt/snapcenter/sco/backup_mount/SNAPSHOT_NAME/SID_DIR/1/.../ARCHIVE_LOG_FILE
ORA-27037: unable to obtain file status
Linux-x86_64 Error: 2: No such file or directory
Additional information: 7
 
NOTE: this effect is most likely sporadic, since it relies on timing issues between SnapCenter Server, the Linux SCU Plug-in and ONTAP.

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