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SCO backup cataloguing backups fail with error: Failed to change the owner of the file system

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snapcenter
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Applies to

  • SnapCenter server 6.0
  • SnapCenter plugin for Oracle 6.0
  • ONTAP 9.16.1

Issue

SCO backup cataloguing backups fail with errors:

Activity 'FileSystem Clone' failed with error: Failed to change the owner of the file system '/var/opt/snapcenter/sco/backup_mount/<path>'. Please manually change the owner of the file system.

Activity 'Storage Resource Clone Delete' failed with error: Error: Failed to dismount the volume: <volume>,
Activity 'Preparing for Cataloging' failed with error: Failed to change the owner of the file system '/var/opt/snapcenter/sco/backup_mount/<path>'. Please manually change the owner of the file system.

NFS LIF found but shows error in SMCore log for the job:
DEBUG SMCore_39189 PID=[5552] TID=[207] NFS lif found 1.1.1.1
ERROR SMCore_39189 PID=[5552] TID=[207]
Message    : Object reference not set to an instance of an object.
Source     : SnapDrive.Nsf.Core.Storage
StackTrace :    at SnapDrive.Nsf.Core.Storage.NFSMountStrategyHelper.PostMountActivity(List`1 mountResults, MountCloneRequest request, SDStorageSystemId storageSystemId)


Clone cleanup attempt marked as failed in SMCore log for the job:
ERROR SMCore_39189 PID=[5552] TID=[207] mount snapshot failed Failed to mount storage resource, error is Error: Failed to dismount the volume: <volume>,  trace    at SnapMgrCoreService.Workflows.Activities.CloneHelper.MountResources(String snapshot, List`1 resources, SmRequest request, MountCloneInfo mountInfo, List`1 sanMountInfos, List`1 nvmeMountInfos)
DEBUG SMCore_39189 PID=[5552] TID=[207] CloneStorageAndVirtualResource End
 

 

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